Managed WordPress Hosting (legacy)

Articles to help you make the most of your hosting plan

23 articles in this collection
Written by Samuel Hautcoeur

General

Installed software and Apache/PHP versions

Each server is provisioned with a state of the art software stack, tailored for WordPress hosting.

Written by Samuel Hautcoeur
Updated over a week ago

Can I create email accounts on my server?

While your server can send emails (PHP mail and wp_mail do not require any special configuration), you cannot receive emails on your server.

Written by Samuel Hautcoeur
Updated over a week ago

Common WordPress Errors

Error establishing a database connection

Written by Samuel Hautcoeur
Updated over a week ago

Broken permalinks (404 errors)

Written by Samuel Hautcoeur
Updated over a week ago

Fatal error: memory exhausted

Written by Samuel Hautcoeur
Updated over a week ago

White screen of death

Written by Samuel Hautcoeur
Updated over a week ago

NGINX, Caching & Performance

How to reduce your server load by proxying static files

Proxying static files can dramatically reduce the load on your server, by serving specific types of files with NGINX instead of Apache.

Written by Samuel Hautcoeur
Updated over a week ago

How to speed up your WordPress site with WP Rocket

While you can install any caching plugin (Such as W3 Total Cache) on your server, we recommend (and support) WP Rocket.

Written by Samuel Hautcoeur
Updated over a week ago

How to override the NGINX configuration

You can easily add custom directives or override our default configuration by creating a custom NGINX configuration file.

Written by Samuel Hautcoeur
Updated over a week ago

DNS, Domains & Aliases

Differences between a domain and an alias

Domains and aliases serve a different purpose, and it's important to understand the fundamental difference between them.

Written by Samuel Hautcoeur
Updated over a week ago

Why do I have to create an A record for my domains and aliases?

A records are used to point your domain name (e.g. "example.com") to the IP address of your server.

Written by Samuel Hautcoeur
Updated over a week ago

How to add a CNAME record (GoDaddy)

CNAME records are used to point your domain name to your server. Follow these steps if you are using GoDaddy's nameservers.

Written by Samuel Hautcoeur
Updated over a week ago

How to add an A record (GoDaddy)

A records are used to point your domain name to your server. Follow these steps if you are using GoDaddy's nameservers.

Written by Samuel Hautcoeur
Updated over a week ago

How to add an A record (Namecheap)

A records are used to point your domain name to your server. Follow these steps if you are using Namecheap's nameservers.

Written by Samuel Hautcoeur
Updated over a week ago

How to add a CNAME record (Namecheap)

CNAME records are used to point your domain name to your server. Follow these steps if you are using Namecheap's nameservers.

Written by Samuel Hautcoeur
Updated over a week ago

Apache & PHP

How to make changes to the PHP configuration

We provide easy access to popular PHP settings. For more control, we also provide full access to your server's php.ini file.

Written by Samuel Hautcoeur
Updated over a week ago

SSH & SFTP

How to connect to your server using SFTP or SSH

We provide two secure ways to access and edit the files on your server: SSH and SFTP.

Written by Samuel Hautcoeur
Updated over a week ago

SSH/SFTP error: connection refused

Written by Samuel Hautcoeur
Updated over a week ago

SSL & Let's Encrypt

How to get a free SSL certificate with Let's Encrypt

In order to use HTTPS on your website, you need an SSL certificate. You can bring your own, or use Let's Encrypt.

Written by Samuel Hautcoeur
Updated over a week ago

How to force the use of HTTPS on a domain

Use the following redirection rules, to automatically redirect visitors to the HTTPS version of your website.

Written by Samuel Hautcoeur
Updated over a week ago

Error: LetsEncrypt challenge request 429

Written by Samuel Hautcoeur
Updated over a week ago

Error: Invalid response

Written by Samuel Hautcoeur
Updated over a week ago

DNS problem: SERVFAIL looking up A

Follow these steps if you experience a SERVFAIL error when enabling Let's Encrypt.

Written by Samuel Hautcoeur
Updated over a week ago